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PRIVACY POLICY

Privacy Policy

Last updated: 8 October 2026

At RAM Projects, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, enquire about our developments, register your interest in a property or engage with our services.
We handle personal information in accordance with the New Zealand Privacy Act 2020, including its subsequent amendments.

1. Who We Are
RAM Projects is a New Zealand property development business based in Central Otago, specialising in residential property developments.
For the purposes of this Privacy Policy, "RAM Projects", "we", "us" and "our" refer to RAM Projects Limited, trading as RAM Projects.
Website: www.ramprojects.co.nz
Email: hello@ramprojects.co.nz

Address: 156 Ripponvale Road, Ripponvale, Cromwell 9384 
Location: Central Otago, New Zealand

2. Information We Collect
We may collect personal information when you interact with our website, contact our team, register interest in a development or engage with us regarding a property.
This information may include:

  • Your first and last name.

  • Your email address and phone number.

  • Details of the property or development you are interested in.

  • Information you provide through our website forms, emails, telephone calls or other communications.

  • Your property preferences, purchasing intentions and relevant enquiry details.

  • Information necessary to facilitate a property purchase, contractual arrangements or related services.

  • Website usage information, including IP addresses, browser types, device information and interactions with our website, where collected through cookies or analytics tools.

We only collect personal information that is reasonably necessary for our business activities and lawful purposes.

3. How We Collect Information
We may collect personal information directly from you when you:

  • Submit an enquiry or contact form on our website.

  • Register your interest in one of our property developments.

  • Contact us by phone, email or through social media.

  • Request property information, pricing, availability or updates.

  • Enter into discussions or agreements regarding a property purchase.

  • Subscribe to marketing communications or development updates.

Where permitted by law, we may also receive information from third parties such as real estate agents, professional advisers, business partners or referral sources.
When we collect personal information indirectly, we will take reasonable steps to notify you of the collection and provide the information required under the Privacy Act 2020, unless a legal exception applies.

4. How We Use Your Information
We may use your personal information to:

  • Respond to enquiries and provide requested information.

  • Contact you regarding properties or developments you have expressed interest in.

  • Provide updates on development progress, property availability and related opportunities.

  • Arrange property viewings, meetings and communications.

  • Facilitate property purchases, contractual arrangements and customer services.

  • Maintain accurate customer and enquiry records.

  • Improve our website, services and customer experience.

  • Send marketing communications where permitted by law.

  • Meet our legal, regulatory and business obligations.

We will only use your personal information for the purpose for which it was collected, a directly related purpose, or another purpose permitted under New Zealand privacy law.

5. Marketing Communications
If you register your interest in a development or subscribe to our communications, we may contact you with relevant information about that development.
We may also send information about other RAM Projects developments, upcoming opportunities or company news where you have consented or where otherwise permitted by law.
You can opt out of marketing communications at any time by using the unsubscribe link in an email, where provided, or by contacting us at hello@ramprojects.co.nz.
Opting out of marketing communications will not prevent us from contacting you about an existing enquiry, transaction or other necessary business matters.

6. Sharing Your Information
We respect the confidentiality of your personal information and do not sell personal information to third parties.
We may share information where reasonably necessary with:

  • Our employees and authorised representatives.

  • Real estate agents or sales partners involved in our developments.

  • Solicitors, conveyancers, financial or other professional advisers involved in a property transaction.

  • Contractors and service providers supporting our business operations.

  • Website hosting, customer management, email marketing and technology providers.

  • Government agencies, regulators or other parties where required or authorised by law.

We take reasonable steps to ensure that personal information shared with third parties is handled securely and appropriately.
Where personal information is disclosed to an overseas organisation, we will comply with the applicable requirements of the Privacy Act 2020, including Information Privacy Principle 12.

7. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity and improve the user experience.
These technologies may collect information such as your browser type, device details, pages visited and how you interact with our website.
Where enabled, we may also use analytics and advertising technologies to help measure website performance and the effectiveness of our marketing.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect how parts of our website function.
Where required, we will provide additional information or choices regarding the use of cookies and tracking technologies.

8. Storage and Security
We take reasonable steps to protect personal information against loss, unauthorised access, misuse, disclosure or alteration.
Information may be stored in secure digital systems, business records or trusted third-party platforms used to operate our business.
While we take appropriate precautions to safeguard personal information, no electronic transmission or storage system can be guaranteed to be completely secure.
If a privacy breach occurs that has caused, or is likely to cause, serious harm, we will notify the Office of the Privacy Commissioner and affected individuals as required under New Zealand law.

9. Retention of Personal Information
We retain personal information only for as long as it is reasonably required for the purpose for which it was collected, or as necessary to meet our legal and business obligations.
When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it, unless we are legally required to retain it.

10. Accessing and Correcting Your Information
Under the Privacy Act 2020, you have the right to request access to personal information we hold about you and to request correction of that information.
To make a request, please contact:
Email: hello@ramprojects.co.nz
We may need to verify your identity before processing your request. We will respond in accordance with the timeframes and requirements set out in New Zealand privacy law.

11. Third-Party Websites
Our website may contain links to external websites or services that are not operated by RAM Projects.
We are not responsible for the privacy practices, security or content of these external websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business operations, website functionality or legal obligations.
Any updates will be published on this page, with the date of the latest revision shown above.
We encourage you to review this policy periodically.

13. Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have concerns about how your information has been handled, please contact our Privacy Officer:
RAM Projects
Email: hello@ramprojects.co.nz
Location: Central Otago, New Zealand
Address: 156 Ripponvale Road, Ripponvale, Cromwell 9384

 
If you are not satisfied with our response to a privacy concern, you may contact the Office of the Privacy Commissioner:
Website: www.privacy.org.nz

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